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Returns and
refunds
We want you to be totally satisfied with every
purchase you make from Falcon International Satellite. It is our aim to offer you value and
quality at outstandingly low prices. If, for any reason, you are not
completely happy with your purchase, simply return it within 7 days of delivery, unused in its original packaging, together
with the receipt. We will exchange it or offer you a full refund and
thats guaranteed!
Your statutory rights are unaffected.
Distance
Selling Regulations
Under the Distance Selling Regulations, you have a
right to cancel your order for any item purchased on this website for a
full refund. This does not apply to items personalised or made to your
specification or software that you have
unsealed.
To cancel, you can email us or write to us (see
contact us
for details) within seven days of delivery of your item(s), quoting your
order number. You must take reasonable care of the item(s) and must not
use them. Item(s) may be returned to an Falcon International Satellite.
You may cancel an order for services in the
same way, within seven days of the date of purchase, unless the services
begin sooner. You may not cancel accommodation, transport or leisure
services which occur on a specific date. The Distance Selling
Regulations do not apply to Financial and Insurance Services.
If you have an Internet order query, please
contact email
sales@falconsat.co.uk
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